Digital Skills in Ukraine: Emerging Trends and Challenges

In Ukraine, 58% of individuals possess digital skills at least at a basic level, matching the average across EU countries. Over six years since 2019, the percentage of adults lacking basic digital skills has dropped from 15% to 4%.
These findings come from the fourth study on digital skills conducted by the initiative "Diia.Education" under the auspices of the Ministry of Digital Transformation of Ukraine.
Even during wartime, Ukrainians are highly active online: 97% have internet access, and 92% use it daily.
The data also confirms that digital literacy directly impacts wealth; individuals with high digital skills earn on average five times more than those without. Additionally, for 59% of respondents, digital literacy has opened new professional opportunities.
This year's focus shifted to the use of artificial intelligence. The study showed that 42% of adults and 70% of teens use AI for text creation, information searching, learning, or work. Furthermore, half of the adults and 76% of teens have turned to AI for decision-making at least once.
For the first time, this year's research included individuals with visual impairments, who exhibit a high level of digital engagement, yet only 3% possess skills above the basic level. The main barrier is the limited adaptation of online services to accessibility technologies.